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  • What are the benefits of SWITCH2o water?
    Our water is an All-In-One solution offering both vital minerals and alkaline water in one 5 GL bottle. Our unique technology super charges the water molecules for increased metabolism, energy levels, mental clarity, and much more.
  • Can I get Free Water?
    We are currently signing up 3,000 first members, who will be able to join our referral program and potentially receive FREE WATER for life. Sign up here: www.switch2o.com/foundingmember and join our affiliate program through this link: https://switch2o.goaffpro.com/create-account
  • What other initiatives do you have to reduce plastic waste?
    We are planning on setting up smaller SWITCH2o water stations in strategic locations, where people can refill their flasks at a minimum cost. At a later stage we will be offering direct-to-tap systems incorporating our unique filtration technology.
  • Why is SWITCH2o different from other water companies?
    We have a unique filtration system, which not only makes our water naturally alkaline but also adds vital minerals to the water. At the final stage we create smaller water molecules, which can easily penetrate the cells.
  • Are your bottles returnable?
    Yes, your 5-gallon bottles are returnable, and can be washed, sanitized and re-used. We sanitize and recycle these bottles ourselves. We guarantee BPA free bottles hence we limit the amount of times they are used by tracking each bottle between deliveries. Your initial deposit/s will be recorded in our system and returned to you upon return of the same amount of original ginal SWITCH2o bottles or simply exchanged for new ones.
  • How much does SWITCH2o water cost?
    SWITCH2o is cheaper than comparable brands on the market. We deliver a 5GL Healthy Mineralized Alkaline Water for PHP 200. Go to our shop and check for current voucher codes to get discount on your first purchase: https://www.switchh2o.com/ Also check out the price comparison with other branded drinking water: https://www.switch2o.com/price
  • What do I do with my empty 5 gallon bottles?
    If you are a recurring 5 gallon customer, every delivery, we'll pick up your empty bottles; just leave them at a prearranged location. Our 5-gallon bottles are returnable and will be charged a deposit for each bottle of water you retain at home. You can claim back this deposit when you finish your contract.
  • Does the alkalinity in SWITCH2o last?
    Yes, since our water passes through a natural process of making the water alkaline it will last for up to a year in a sealed bottle. The standard alkaline water on the market uses a chemical process and the alkalinity only lasts for a few days.
  • Do I need a water dispenser to get started with SWITCH2o?
    You don't necessarily need a big, bulky water dispenser to enjoy the healthies water in Manila. We offer simple USB charged dispensers on our website allowing you to easily fill a jug at home, which you keep in your fridge at all times.
  • Do I need to be home to receive my delivery?
    Most buildings have a receiving area for deliveries in general. Please write in the details box of your order if you have such an area in your building or if there are other specific requirements regarding the delivery to your home. The next succeeding deliveries will be easy as we will then already know how to deliver at your specific location. Remember to leave your empty water bottles at the pre-arranged location and we will replace them with your new delivery.
  • Receiving your first delivery?
    When you place an order on www.switchh2o.com you have the option to write specific details about the delivery such as whether you live in a house or apartment, how we can get the water to you, and at which preferred time slots. Some buildings have receiving areas, where we can deliver the new 5 gallons at any time or day.
  • Can I buy other sizes than 5 gallons?
    At SWITCH2o we are committed to reducing plastic waste, which is why we only offer our water in the largest standard size (5 GL).
  • What is SWITCH2o?
    SWITCH2o is the first Mineralized Alkaline Water combined, and delivered delivered straight to your door in one 5GL bottle.
  • Do you have any introduction offers?
    Yes, we currently run an introduction campaign where you can get up to PHP 600 off. Voucher codes are found on the store banner here: www.switchh2o.com
  • What If I live in a secure building or gated community?
    Once you have completed your order, we will contact you to confirm your order and review the specifics of the delivery location-including your building's or development's security situation. We currently deliver to many buildings and developments with different levels of security. There is a good chance that our driver is familiar with the security issues involved in delivering to your location.
  • Is there a deposit on the gallons?
    Since we are concerned with your health we only deliver our water in BRAND NEW 5 GL bottles. We track the use of each bottle to ensure they are only used a limited amount of times before being recycled. Each bottle has a deposit of PHP 250, which is fully refundable unlike with other water stations, who will most likely not refund you.
  • Rescheduling, Adding, Skipping, or Suspending Delivery
    You can reschedule or skip a delivery within 24 hours of your original delivery date by contacting our customer support at +63 917 157 6100 or email us at info@switch2o.com leaving your telephone number that is registered on your account.
  • Can I change the number of bottles I receive per delivery?
    Absolutely. We know things change, that's why you can change your order at any time. Feel free to switch your quantity by modifying it at your next order or by contacting our support at +63 917 157 6100 if you already have a regular schedule. We will only charge a deposit for any added 5GL bottles - as an example: If your first order was 3x 5GL and you paid a desposit for 3 bottles and your next order is 4x 5GL, we will only charge you a deposit for 1 new gallon. This implies that we pick up all 3 empties at the next delivery of 4 units.
  • What happens after I place my order?
    After placing your order and your payment has been confirmed, we will get in touch with you to confirm your order and review the specifics of the delivery location - including your building's security situation and whether there is a receiving area, where we can simply replace the empty gallons with new ones. Then we will agree on a preferred day and time slot of your delivery.
  • How do I order the water?
    You can order through our webshop at www.switchh2o.com and later through a dedicated app.
  • Can I get money from my old, used 5 gallons?
    Yes, unlike most water stations, we actually offer you money for your old, used 5 gallons. Our mission is to keep you safe from microplastics and in order to do so, we only offer new, BPA Free bottles with our water. So how much can you get? Well, we currently run a limited offer of giving you PHP 60 per used 5GL bottle, which you can use towards the depositi when you order the new, BPA Free gallons.
  • Can I still order if SWITCH2o is not yet available in my area?
    We currently deliver for free in Makati and Bonifacio Global City. If you live outside these areas you can place an order and write in the details where in Metro Manila you live and we will get in touch with you about your options. You can also send us a message on WhatsApp +639171576100 , state your full name and address and we will notify you about your options.
  • Is SWITCH2o available in my area?
    We are rolling out slowly and will start delivering to BGC and Makati.
  • The healthiest water in Manila
    SWITCH2o is the first company in the Philippines to deliver Mineralized Alkaline Water in one 5 GL bottle straight to your door. The headquarter is located in Taguig, Metro Manila - Philippines. Visit our website to learn more https://www.switch2o.com/
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